I visited the swiss chalet on november18/07 at 5:54pm. I ordered the Festive Special. I ordered it for the first time ever simply due to the Delicious commercial on TV. Buyer beware. This meal was nothing as such. My meal was a substandard meal I would not even serve as Hospital food. My stuffing was cold yellow mash shaped like an ice-cream scoop. Not a flowing fluffy colourful mix as the commercial portrays. The chicken, which I paid more for white meat, was subwarm. The chicken skin was cool enough it started to look like my fingers after several hours in the pool. Not only was the food poor quaility, I was not served my gravy with my meal which was reconmended, the sauce that came was the salad dressing. The replacement potatos came too hot that scolded my mouth and was too late to enjoy with the rest of my meal due to the slow service. To top it off, the treat of 5 Lindt chocolates were not brought to the table until they were asked for twice. I completed a survey that was posted on the bottom of my receipt, provided all my personal information and have yet to hear a reply apologizing for the poor quality of food and service. ALSO I also contacted the www and have yet to hear from them to solve this matter. I strongly urge all not to eat or visit SWiss Chalet for it has been 11days, 40dollars later, and a disappointing meal. This company has been sent 4emails and ARE NOT COMMITED TO CUSTOMER Satisfaction.
|Wants my meal paid for!|