It always amazes me how ignorant some people can be. I always chuckle to myself when I see some self aggrandizing asshole try bite the head off some utility cashier because they didn't like their bill... You know, the person with the delete button that could cancel your account so you go home with NO power.
I love my job. Not as shitty as my previous job, not as glamourous as the job before that but I'm making my way. I work for a popular call center and for the most part the calls are good. Then there are idiots like you yesterday caller that make me wonder if you were born from incest and dropped on your head!
Why the hell would you call for help, not follow it and then curse me out saying that I don't know what I am talking about. It took the patience of Job to not ruin your device and cancel your service. I'm sorry that you didn't back up your shit and now it is going to take a good long time to back up all your information, I truly am. Next time don't try act like a baller by buying a second hand device that still has the original user settings on it thus fucking you over when it is locked. That's not my problem, it's yours and I could give two flying fucks if you don't listen to the ONLY solution to fix your problem. Good luck trying to go to a store because unbeknownst to you they know LESS and will call me up ANYWAY. Good luck not being able to use your device loser. And you're damn right I am not American, if American means ignorant then that's the LAST thing I want to be.