its right there for you to read.

I know there are many retail beefs on here and low and behold this is another one.

If our return policy states you must have a receipt to return an item that means YOU MUST HAVE A RECIPT. Yelling, screaming and threats and about legal action will make me laugh on the inside and depending on your level of insanity on the outside as well...

Also, for the record being from out of town (truro, bridgewater, CB etc.) does not change the policy and also doesn’t make me feel sorry for you, cut it out already. Coming back to attempt to return the item the same day from another staff member while I am still in the store is going to get you nowhere either except politely asked to leave. We are a chain of stores and trust me I personally did not decide our return policy so if its that much of a big deal, call the people who actually have some say and leave the store manager who has no control out of it. For the record we do make exceptions to the rules but it will never ever ever be for the person yelling and always for the nice polite understanding customers who has shown at least a small amount of respect for the person at the cash.


Comments (7)

Showing 1-7 of 7

Add a comment

Add a comment

Remember, it's entirely possible to disagree without spiralling into a thread of negativity and personal attacks. We have the right to remove (and you have the right to report) any comments that go against our policy.

xxx - Deprecated in favor of GTM, above.