Ok sheepeople it is time to wake up! While Canadian complacency can be charming - it is also dam costly. Recent studies show that Canadians pay more and get less for their cell phones and internet than other developed nations (www.michaelgeist.ca). The industry is plague by locked phone, overly complicated plans, loopholes, small print clauses, lengthy contracts and illusive phone centers that are designed to block complaints rather solve problems. I was recently told by one representative that the small print in my contract states service is not guaranteed. I think that would make a great tagline! I would also like to add the clause bill payment not guarantee and see how that goes over! Im so tired of these large monopolistic corporations confusing their policy statements with law!! Right now there is law suit in progress over the monthly $6.95 system access fee that the government stop charging years ago but mysteriously remains on our bills. No wonder Bell Canadas parent company, BCE Inc. reported a 46 per cent rise in their 2009 first-quarter profit to the tune of $377 million (www.thestar.com - 05/07/09). So, wake-up people we are being robbed!!