What your website failed to mention was who was doing the shuttle, and where people could pick it up. Worse, said shuttle never showed up. This lead many people to come to me, the lowly #15 driver and ask where the shuttle was, why was I charging for rides, who is doing the shuttle, why isn't it here, does this bus go downtown, do I make change, etc... Granted, people ask me if I go downtown no matter what route I drive, but still. I can't blame any of them because you sold them on having a FREE shuttle service like you had last year. Oh well, thanks for the extra business.
And will someone please help me get The Littlest Hobo out of my head?