NS Power customer disservice

If customer service was a purchasable option, I don't think it would ever appear on NS power option list. How rude is it to send a disconnection notice 8 days after the due date of a bill. And I am not talking about skipping multiple months, or being a bad customer. I pay all my bills on time. But to send a disconnection notice 8 days after forgetting to pay NS Power bill is a bit excessive if not completely abusive! A friendly reminder would have been more polite and would have achieved the same result. Where are all the good manners now a day?

---A dissatisfied customer.

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