When it came time to move out, I approached the property management company, saying there were several things that had be broken or damaged before we moved in (there was no walkthrough before moving in) that had not been fixed despite asking, and would he please tell me what had to be done to get our damage deposit back. He said cleaning appliances from top to bottom, cleaning the carpets, and filling in any holes that were made in the walls. So, before moving, friends and I filled every hole left by curtains and pictures (including those that were there before), cleaned bathrooms, windows, fridge, stove, sink, counters, cupboards and carpets. The place was much cleaner than when we moved in.
The walk through happened the next day. At the time it seemed there was nothing that would keep us from getting our damage deposit. Then we waited. And waited. And emailed and called, and waited. Then waited some more. Finally, 17 days after we moved out (you have 10 days to give back the deposit or let tenants know of any charges), I sent off an email quoting the sections of the tenancy act that they were violating. A few days later, there was an email to my roommate about waiting to get quotes on damages.
Now, I gave up on getting my whole deposit back once I saw the "damages" because there's no way for me to prove they were they before - even though they were. But today, 30 days after our lease was up, I still don't have my portion of the deposit. I went to the office and they didn't have it ready.
So, fellow bitchers, answer me this: should I try and fight them any longer, filing with the director of residential tenancies for $25ish, or should I just give it up and cut my losses?
---Livin on the Edge