I'm tired of hearing businesses whining that business is tough, the economy is rough, government is giving them the shouf... whine whine whine.
WHEN A POTENTIAL CUSTOMER CALLS ASKING ABOUT YOUR PRODUCT/SERVICES CALL THEM BACK!
What is it with places around here? You can call and email them until your blue in the face: nothing. Or, my favorite is when you do get through and you require them to come to your house to spec out the job. You take the day off from work, and guess what they don't show up. You call an hour later and they tell you their on the way. End of day no sign. My neighbor right now has been three weeks trying to get a services company to call him back. If you're busy, at least call the man back, tell him when you can attend to him so he at least knows where he stand.
My solution: Where possible I buy from Newfoundland, Ontario and USA suppliers, often via the Internet. My money is singing "farewell to Nova Scotia"!!
Frig this place is backwards. —Service Sucks