My girlfriend and I were regular customers at this cafe. We would wake up and come in every day for espresso. Since we both worked as baristas for several years in the past, we were starting to get put off with the extremely impersonal service they would provide. Not once did they ask us our names or remember our simple drinks.
Our last visit was literally our LAST visit. It was a busy day, and there were about 4 baristas behind the bar. A man kindly came from the office and called down the line a bit. He took our order, we paid and went over to the bar to wait for our drinks. When we were at the bar, one of the baristas asked us if we paid. We answered yes, and she proceeded to ask all of the other baristas if they rang us through. She clearly did not take our word for it. They all said no, as if we were lying, and made us look like complete idiots in front of the whole cafe. Luckily my girlfriend spoke up and explained that the man who took our money went back into the office. We are very disappointed and still in disbelief that this happened. We know 2 customers who only spend $2.50 each a day on espresso doesn't seem like a lot to lose, but still. It's a shame. —BK