Grocery stores, quit using signs promoting express lanes IF: you allow your cashiers to ring through more than 8-10 items OR you allow your cashiers to leave their till promoting insurance packages. Express lane IMPLIES that your items will be processed quickly and efficiently.
Grocery store clients: If you have more than the stated number of items, get in the other lines. If you want to buy insurance, go find a clerk on the floor, not the cashier.
And to a certain cashier with 'tude: we all deserve service moron. You're a cashier not an insurance salesperson, and everyone of the 6 of us in the line up were there with the expectation that you would ring our items through.
Too much for you? —ferretgurl