Love the Way We Bitch

Archives | RSS

Angry? Mad as hell and you can't take it anymore? Get something off your chest and it could be published online and/or in print. Bitches are anonymous and may be edited for length, grammar, spelling and our lenient standards of propriety.

Submit a Bitch

Monday, August 20, 2012

Carpet cleaner trouble

Posted on Mon, Aug 20, 2012 at 1:09 PM

I'm not used to dealing with service people so when I called you to come clean the carpet I didn't really know what to expect. Your company doesn't seem well known but you have a very competitive price so I thought I would try it out. After you moseyed in half an hour late without an apology, didn't move any furniture around and complained about cat hair, I'll give you the benefit of the doubt and say you did the best you could under the circumstances but really. All I have is a bed and a couch is it really that hard to move? I had the couch tipped up on one end to help you out, didn't seem to make a difference. I'm not sure what you really did but the carpet is dark on one side light on the other, and the stains are still there. when I called you up to talk to you in a polite and civil way about my observances and what could be done all you did was put me down on a personal level and threaten to pour used carpet cleaning water under my door. Not only did this shake me up but it doesn't seem very professional of you. Next time somebody calls you for cleaning tell them you don't move furniture around at all, that they need to vacuum first and that stains are not guaranteed to come out. Maybe then they won't be as unhappy as I am. Remember your job isn't just cleaning carpet but dealing with people too. —L.K.

Support The Coast

At a time when the city needs local coverage more than ever, we’re asking for your help to support independent journalism. We are committed as always to providing free access to readers, particularly as we confront the impact of COVID-19 in Halifax and beyond.

Read more about the work we do here, or consider making a donation. Thank you for your support!

Comments (13)

Add a comment

Add a Comment

Get more Halifax

Our Thursday email gets you caught up with The Coast. Sign up and go deep on Halifax.