Now onto the noise complaints. I went through a 3 month period where Saturday and Sunday mornings I had to get up at 3:30am for work, (not to mention I also at the time has a 1 month old child at home) our "lovely" neighbours upstairs had parties every Friday and Saturday night, when I called your after hours line (and actually got to talk to someone as 9 out of 10 times it went to Voice Mail) I was brushed off. I went into the office, talked to everyone who would listen but you never put a single noise complaint on their file all I had was police report numbers I had asked HRP for.
Finally I slipped and fell on the steps a few weeks ago and you did shit all! You have barely salted this year, you're in house "snow plowing" has caused more headaches than it is worth…. —Ticked Tenant