This is about a certain chain coffee shop. I was a regular customer at your establishment for years getting a steeped tea with 2 milk for my morning commute to work every day. Slowly the service has been declining AFTER prices have gone up... drinks made incorrectly, hot beverages not ready during rush hour, wrong food items in orders.... the list goes on.
Recently to add to these frustrations there has been construction next to your establishment making it difficult or impossible to get into the building and confusing to access the drive thru(it's been moved 3 times!!!). NOW to top off all of your down falls your tea has tasted like trash for over a week. If I'm able to walk into your business I could see what your serving me but I can't and therefore must accept what I receive at the window. To get to work and find I have a compost flavoured tea and the wrong muffin on a consistent basis is just ridiculous. I've switched locations and they're friendly, efficient and have yet to screw up my order. NOT going back and I hope no one else does either. —It's motha f*ckin tea time.