Go directly to hell, do not pass go or collect $200

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Why do the banks here stink so bad. I’ve given up on my bank. Waiting forever to get someone in Mexico or Columbia to woodenly read me a script and suggest I visit a branch. Head to the nearest, most convenient branch to be told I have to go to my home branch, and they can do everything right away. Barely make it to my home branch right under the wire before they close at 5:00 to be told its 24-48 hours before they could do anything as they have to send off a service request. Even then their suggested solution was incorrect AND it resulted in me incurring fees. They’re all robotic, don’t care about the issue and just want to pass the buck, then try and upsell you something. Why am I paying all these fees to be treated like a hobo?!? —Poor Uncle Pennybags

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