Something that happened a while back in a neighbourhood near you.
Innocent potential customer enters repair shop, asks a vague question, get a vague answer.. attempts to rephrase the question to be more specific but before being able to finish their sentence gets interrupted with attitude & an eye roll and a parroted response.. potential customer sighs, turns around, walks out of the store and goes to the next bike stop and gives his/her $ to them instead.
Successful businessing 101 dumb dumb…while keeping in mind that "the customer is always right" is obvious BS.. being kind & respectful to the customer (super simple) may = earning $.. being patronizing, probably not.
Losing business because of your ego, what a shame. What a major let-down and a huge turn-off your ego is…You're so fucking stupid. — Anonomato