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Thursday, November 14, 2019

Human rights violation on Halifax Transit

Posted By on Thu, Nov 14, 2019 at 2:33 PM

We've invested millions to upgrade the transit buses with modern tech. Each bus has a digital display that shows the next stop, and "stop requested" when required. I've been on at least six buses this year, that the stop request isn't displayed. I had my headphones on and didn't hear the bell. So as far as I knew, the driver wasn't going to stop for me. On a crowded bus, it's difficult to get to the driver to ask.

When I've told drivers that the stop request wasn't working, they would laugh at me and tell me their display let them know to stop, so basically fuck off. Like they don't care about customer satisfaction. Since it's happened repeatedly, the drivers haven't reported a problem with the bus, so the drivers must have shut off the display.

I don't think that it's a matter of driver's IQ. Except that these displays were installed for the hearing impaired. If someone is deaf, they won't hear the bell and have no way of knowing if the driver was going to stop for them. That is clearly a human rights violation, as Halifax Transit boasted that all buses are now accessible. It appears that Halifax Transit and the drivers are lying to us.
—My IQ Is Greater Than The Combined IQ Of Hfx Transit

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