I was having the most irritating morning. Arrived to work and not a single thing was working or going right, the phone was ringing off the hook. I felt like I was going to have an ulcer or a brain aneurysm I was so irritated! Then you walked by and offered me an extra coffee you had, and I don't know why, but I was so grateful after you left that I nearly felt like crying. It might not be much, but it still perked me up after an otherwise REALLY stressful morning! Thank you SO much! —Jdp21

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