To a supremely lovely lady who works front desk at a certain government services building..always so beautifully color-coordinated and shining from the inside out, I want to tell you, you are a beacon of Light in that place! My experience has not always been easy there, many times I've left in tears, I've had to do a lot of fighting to defend my rights. I've dealt and talked to many other people there and have not even come close to receiving the sincere acknowledgement, care and concern that you always unfailingly show to everyone. I hope your co-workers soon wake up from their unconscious slumbers and start following your example of real genuine human interaction. Thank you so much for being you, it really makes all the difference in the world. Keep shining your Light! <3 —getting by with a smile