911 Operator

When my car got hit on January 5, 1pm, on Hollis St by the Trident cafe you were so kind and more than doing your job in my eyes. You stayed on the line with me when all of a sudden I started to cry. You see this was the 1st anniversary of my dads death and I needed a strong person to care and be gentle. It was you- thank you from my heart. —grateful

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