Sometimes the last 2 minutes of your open hours is the only 2 minutes in a day when that person has time to run into the store, what if they have small children and need something, or are caring for a loved one who is sick and just got a minute to themselves, or just worked a 12 hour shift and are just trying to get something to eat before they fall into bed! While I believe that we should all be mindful of store hours, and try not to over stay because everyone wants to go home at the end of the day I have never had a job that let me walk out the door right at closing hours. Retail policy always was you can't even count cash until the door is locked and customers are gone (loss prevention and safety?!?) We never really know someone else's circumstances, maybe a little more kindness all around makes everyone's time just a little easier..
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