Hair today, gone tomorrow. Bad puns aside, running a successful salon is a tricky business---trends change, stylists move, clients disappear. Thumpers owner Malcolm Norton thinks the salon’s longevity and multiple wins for Best Salon come from a combination of a loyal clientele and “good stylists, plus everyone really likes what they’re doing.” The salon is also sensitive to clients’ busy schedules---while you’re being coiffed, you can get your nails done by Best Manicurist Stephanie Garrett and enjoy a Scanway sandwich with one of Uni’s divine florentines. A perfect lunch-hour getaway. 1869 Granville, 429-4900

1st runner-up Life Salon Spa, 5520 Spring Garden, 423-7771

2nd runner-up Fred, 2606 Agricola, 423-5400