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Simmons discontinues its Comfort Exchange Program

Mattress outlet considers bedbug concerns with product


A recent message from Simmons Mattress Gallery (172 Chain Lake Drive, 450-0233) president Jordanna Caine gave us the heads up that her store has discontinued its "Comfort Exchange" program, where customers can return purchased mattresses within a prescribed period of time, "partially in response to the increasing number of bedbug infestations in many areas of Canada," she writes. "We also believe if the consumer is sold the right bed in the first place, offering such guarantees shouldn't be necessary."

She adds: "We will also no longer remove old mattresses from people’s homes as we do not want any of our factory new mattresses and foundations coming into contact with any possible contaminants. This includes not only bed bugs but also dust mites, smoke, pet dander, mould spores and other allergens. We find more and more people talking about allergies and sensitivities and so bed bugs aren’t the only issue for most people."

Simmons is also launching a series of Sleep Talks to help educate people on better sleep and the elements that can affect your sleep. The first will take place at their Dartmouth location (15 Garland Avenue, 435-5119) on March 15, 6pm-7:30pm, on how sleep could be the key to longevity. Give the either store a call to find out about the other upcoming sleep education events.

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