Smittdee 
Member since Oct 3, 2012


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Re: “Relish Gourmet Burgers

I must chime in as I was reading through the reviews and noticed this comment:

"The manager we complained to really was not taking any responsiblity for the quality of the food. When we complained he tried to blame it on everything from how busy the day had been, to it being later in the evening and the gravy container had gotten low, to the staff being still in training mode because they had only opened a week ago. We were offered a $25 gift certificate in place of a refund, but at almost $19 a meal, it hardly feels worth it. "

I can confirm this as I was waiting at the counter myself after ordering two meals. I too had been waiting for over an hour and was about to get up and ask for my money back when I saw this couple's experience with the manager.

the food was OK, but luke warm at best. The management should honestly start with an Apology as opposed to blaming everything from just opening to staff training.

Unsatisfied.

5 likes, 3 dislikes
Posted by Smittdee on 10/03/2012 at 2:30 PM

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